A must-read for anyone who wants to learn how to transform his business operations and achieve a sustainable competitive advantage in the digital age, Tony Saldanha and Filippo Passerini’s latest book, Revolutionising Business Operations: How to Build Dynamic Business Processes for Enduring Competitive Advantage, provides a cutting-edge strategy for competitive advantage.
The authors are seasoned experts in the field of global business services and information technology, and they share their insights and experiences with a lot of clarity in an engaging way. They present a comprehensive and practical framework for dynamic process transformation, which involves three key drivers of change: open market rules, unified accountability, and dynamic operating engine. They explain how these drivers can help businesses create a culture of continuous improvement, innovation, and agility, and how they can align their processes with their strategic goals and customer needs.
Saldanha and Passerini also provide real-life examples and case studies from various industries and geographies, as well as tools and templates that readers can use to apply the framework to their own situations.
The book is not only informative, but also inspiring and motivating. It challenges the readers to rethink their assumptions and paradigms, and to embrace change as an opportunity rather than a threat. It also offers a vision of the future of business operations, where artificial intelligence, automation, and human creativity work together to create value and impact.
Revolutionizing Business Operations is a book that will change the way you think about and run your business, and will help you achieve a level of excellence that is hard to match.
Revolutionizing Business Operations: How to Build Dynamic Processes for Enduring Competitive Advantage
Author: Tony Saldanha and Filippo Passerini
Publisher: Berrett-Koehler Publishers